Why nothing happens when I press OnStar Button? [Update]

nothing happens when I press OnStar button

OnStar system updates from time to time, but only some users keep themselves aware of the new update and system changes. Recently we received a query from many OnStar users Why nothing happens when I press OnStar Button?

The Short Answer is:

The OnStar Button for hands-free calling is Sunset from February 2022, and it will not work now for HFC, SOS emergency service or contacting the OnStar advisor.

However, this doesn’t mean you cannot use hands-free calling services without OnStar blue button. This blog post is a well-researched and comprehensive guide. You will find the answers to all of your related queries.

Why nothing happens when I press OnStar button?

GM motors officially announce that the OnStar Hands-Free Calling service and OnStar button will no longer work after Feb 2022. Pressing the blue OnStar button or sos emergency button will no longer connect you to the advisors or hand-free calling services.

However, Old model vehicles equipped with OnStar module can still connect with Bluetooth pairing to use hands-free calling services.

OnStar guardian app and Remote link service of GM vehicles is the easy and latest solution to get OnStar services, including roadside assistance, stolen vehicle assistance, vehicle diagnostic reports, remote and emergency service.

Why OnStar sunset hands free calling service?

According to GM authorities, the HFC service is being sunset in the better interest of our customers. The hands-free calling service by pressing the OnStar button was much suited to the age of Bluetooth, smartphones, 2G and 3G.

OnStar and GM motors want to update their features and services with the latest technology. Users can now use the OnStar guardian app to avail themselves of all the OnStar services directly from their smartphones.

car hands free calling service

Can I activate OnStar without pressing button?

Yes, you can activate OnStar without pressing the blue OnStar button by calling the OnStar advisor or using the guardian app.

Is OnStar Blue button still working?

No, OnStar blue button service is of no use now. You can contact the onstar customer service directly from your phone for help.

Why is OnStar not connecting?

There could be several reasons why the OnStar isn’t working, some of which include the following:

  • Subscription has expired or inactive.
  • No cell or GPS signal.
  • Malfunctioning hardware or software.
  • OnStar service is not available in your region.

It is recommended to check your OnStar account to ensure it’s active and in good standing, and if the issue persists, contact OnStar customer service for further assistance.

mobile app connecting with car

What Should I Do When My OnStar Button Is Not Working?

If your OnStar buttons are not working, don’t worry. Contact on the OnStar phone number 1.888.466.7827 to activate the services or help you need.

Why is the OnStar remote not working?

The reasons for an OnStar remote not working can include the following:

  1. Inactive OnStar subscription.
  2. Dead battery in OnStar device.
  3. Check engine light.
  4. Poor installation or connection of OnStar device.
  5. Electrical issues in the car.
  6. Technical difficulties with the OnStar system.
  7. Out of range of OnStar network.
  8. Blocked OnStar signals.
  9. Device or software malfunction.

If the remote is not working, try resetting the OnStar device and check the status of your OnStar subscription. If the issue persists, contact OnStar customer support for assistance.

Can I call OnStar without an active subscription?

Yes, you can call OnStar without having an active subscription if you want to guide yourselves before the purchase or to activate your account.

The OnStar Advisor will guide you and provide all the information you want.

Can I get OnStar for free?

OnStar is not a free service. It is a subscription-based service that requires payment for access to its features and services, such as in-car Wi-Fi, turn-by-turn navigation, roadside assistance, tow service, stolen vehicle assistance and emergency response.

Some limited free trial offers or discounts are available for GM vehicles, but you will need to pay a monthly fee to use the services.

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