OnStar Limited Services | Everything Explained

OnStar Limited Services

OnStar is beneficial for providing people with a sense of security and peace of mind due to its security features and numerous remote services. However, you may experience a pop-up message announcing, “This vehicle is connected to OnStar with limited services”.

This indicates that OnStar is connected to your device, but your free trial, monthly or annual plan is expired.

So What do the limited OnStar services mean? Which services can you get with this alert, and how can you fix this?

What is OnStar limited services?

The vehicle is connected to OnStar limited services means your Subscription is expired, and you need to renew your monthly or yearly Subscription.

Most GM vehicles, including Chevrolet, Buick, GMC and Cadillac, comes with a free OnStar trial subscription.

Your car will be automatically connected to the limited service package when the trial period ends.

You will get only limited features as compared to a full Subscription.

What is included in Limited OnStar Services?

You can only use the GPS for google Maps and basic car assist features such as Bluetooth connectivity. In limited service alerts without any active subscription.

OnStar doesn’t offer free services; however, they can help you when you call an advisor in an emergency. They may inform the authorities to help you.

For paid users, they have a self-emergency, security services and a team of experts that will help and guide you on the phone call and will send their emergency team to help you on the spot immediately.

How can I mute ”This vehicle is connected to OnStar with limited services”?

lady in the car

You can fix and mute the limited services voice and message by purchasing and activating OnStar, cancelling your subscription, or deactivating your car’s OnStar system.

Call the OnStar advisor at 1.888. 4ONSTAR (1.888. 466.7827).

The call center representative will help you stop the system’s annoying notifications.

Can I get emergency or security services when my OnStar Trail ends?

Once your OnStar trial ends, you will no longer have access to emergency and security services. Get a paid subscription plan if you want to continue with these services.

With a paid account, you can enjoy all the features of OnStar, including 24/7 emergency assistance, roadside assistance, stolen vehicle assistance, and more, depending on your chosen plan.

What is OnStar Connected Services?

OnStar Connected Services provide drivers with a suite of features and services to help make every trip more convenient, secure, and enjoyable.

With OnStar connected plan, you can turn your car into a marvel of connected services using Alexa Built-In, so you can easily access reliable information while on the go.

The service also includes features like In-Vehicle Apps and a Wi-Fi® Hotspot with a data plan, allowing you to stay connected even when cell service is spotty.

You can also use the In-Vehicle app features such as Spotify® and Audiobooks® for you and your travelling mates.

You can also get real-time navigation and traffic updates to know precisely what to expect on the road ahead.

911 calling from the car

What do I lose if I cancel OnStar?

If you cancel OnStar, you will lose the features and benefits that are available to OnStar subscribers.

Such as Roadside Assistance, Stolen Vehicle Tracking, hands-free calling with your vehicle’s built-in speakers, Turn-by-Turn Navigation with real-time traffic updates, Vehicle Diagnostics and Maintenance Notifications, and Automatic Crash Response.

Cancelling OnStar will also eliminate access to the app and website, which can be used to access vehicle information, create vehicle service reminders, and more.

You may no longer have access to exclusive offers and packages available only to subscribers.


Can I use remote start without OnStar?

No, you can only use remote start if your vehicle is equipped with OnStar and have an active account. Your key fob will no longer work for remote start and other related services.

What happens when OnStar expires?

Once your OnStar monthly, yearly, or trial expires, your account is automatically degraded to the limited features plan. You will no longer be able to use any of the paid services features.

Can I use Chevy app without OnStar?

You cannot use your chevy app without OnStar. You must need to connect your Chevrolet app with the OnStar account to use the services.

Will OnStar work without cell service?

If your area has no or weak cell services, you may face issues connecting with OnStar. OnStar is partnered with many cell service providers in the United States and Canada to provide timely assistance to their clients.

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